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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each page. A context menu will show up. It includes exhaustive info about all the operations that you can perform on the page in question. Each popup opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a wide variety of tutorial video clips illustrating how to use our hosting Control Panel. They're intended for those of you who would like to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you need, have a peek at our comprehensive FAQ section, which comprises questions asked by real people and offers practical solutions. We periodically update our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of tech support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you submit will be answered in less than one hour (the average trouble ticket response time is about 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 246761

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com